© 2023 Copyright

Stewart Townsend
All rights reserved.

Archive

AI vs. Human The Battle for the Worlds Call Center Capital

AI vs. Human: Battle for Call Center Supremacy

The call center industry is facing a fierce battle between artificial intelligence (AI) and human agents. A recent Gartner report predicts an extra $15.7 trillion in global GDP by 2030 thanks to AI. This shows how much AI will change industries like customer service.Nations are ...
The Future of Customer Interaction AI Simulations vs. Human Conversations

AI vs. Human: The Future of Customer Interaction

Gartner predicts that by 2026, conversational AI will cut agent labor costs by $80 billion. This shows how AI is changing customer service and support. The mix of AI simulations and human talks will change how we interact with customers. Customer support has changed a lot. ...
Recent Comments
    Categories