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AI vs. Human: The Battle for the World's Call Center Capital

AI vs. Human: Battle for Call Center Supremacy

The call center industry is facing a fierce battle between artificial intelligence (AI) and human agents. A recent Gartner report predicts an extra $15.7 trillion in global GDP by 2030 thanks to AI. This shows how much AI will change industries like customer service.Nations are ...
call center

AI vs. Human: Battle for Call Center Supremacy

The call center world is changing fast, thanks to technology. Now, we see a big fight between artificial intelligence (AI) and human agents. The global call center market is expected to hit $496 billion by 2026. This makes the competition fierce as companies try to ...